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Privacy Policy

Last Updated: December 19, 2024

At Coast2City Detailing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and payment information provided during booking or inquiries.

  • Vehicle Information: Details about your vehicle, such as make, model, and condition, for service purposes.

  • Website Data: IP address, browser type, and other analytics data when you visit our website.

2. How We Use Your Information

We use your information to:

  • Process bookings and provide services.

  • Send appointment confirmations, reminders, and updates.

  • Respond to inquiries and customer service requests.

  • Improve our services and website performance.

3. SMS Communication

  • By providing your phone number, you consent to receive SMS messages regarding appointments, promotions, and other business-related communications.

  • To stop receiving SMS messages, reply "STOP" at any time. You may also contact us to request removal.

  • Standard message and data rates may apply.

4. Data Sharing

We do not sell or share your personal information with third parties except as required for:

  • Payment processing.

  • Legal obligations or protection of our rights.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access or disclosure. However, no online transmission or storage system is 100% secure.

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may limit some features of our website.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of SMS or email communications.

  • Request a copy of the information we hold about you.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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